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When it comes to billing, clarity is far more than just about paying for services, it’s the foundation for making well-informed decisions, streamlining costs, and ultimately growing your firm.

Tech Costs are Not Going Down— How Far Does Your Money Go?

This should seem obvious, but when you receive a bill, it should be crystal clear and easy to understand. Unfortunately, many law firms find themselves re-routed by vague or non-itemized charges. Without a clean breakdown of services rendered, it becomes basically impossible to make meaningful decisions about your tech investments. We believe that you deserve to know exactly what you are paying for—Every Time.

CYOA: Cover Your Own A**ets 

Tech billing goes far beyond just understanding the charges. It also extends to the ownership of your assets. These can include things like: social media accounts, data, domains, computers, software licensing, and more. When the cost structure is murky, firms often find themselves in a position where they are unknowingly paying for services they don't fully understand or worse…things that they may not even need! Make sure your IT provider has organized and protected the credentials of the assets you own. Have them provide a detailed account of your agreements, renewal dates, and cost differentials in case switching products is a better strategy. It’s 10:00 pm, do you know where your assets are? If you are a client of VIKING, you can be sure, we do.

When it Comes to IT Providers: Marry—Don’t Date 

Transparent billing is more than just a financial matter—it's also about building trust and a long-term relationship. You’ve worked hard to build your practice and deserve a team that cares about it as much as you do. At VIKING, we prioritize transparency in all aspects of our client interactions, and billing is no exception. We understand that trust is earned through open, frequent communication, paired with clear documentation.

When we offer you a proposal, we make sure our discretion, our timing, and attention to detail is impeccable. Don’t settle for the flashy attention seeker, or the guy who plops the ring in the drink while you are in the bathroom… Attorneys, he’s not the one.